Warranty

At Ride & Drive, we are committed to our customers by offering a warranty on every product we sell. This warranty is valid for twelve months from the date of purchase and exclusively covers manufacturing defects.

What is not covered

This warranty does not apply to:

- Damage resulting from improper care, mishandling, misuse, or neglect.
- Unauthorized alterations or repairs.
- Accidental damage.
- Normal wear and tear from extended use, including zipper wear or fabric abrasion.

What you need

To make a warranty claim, you must provide the tax invoice issued by an authorized reseller or dealer. Claims submitted without a valid invoice cannot be processed. This warranty applies only to the original customer and does not cover any incidental or consequential losses to personal property.

How to make a claim

Email support@rideanddrivegears.com with your tax invoice and clear photos of the fault. Every claim is assessed individually. After inspecting the product and confirming the defect, we will, at our discretion, either repair or replace it at no charge. If the original product is no longer available, we will replace it with a similar product of equal value after confirming with you.

Please note that there will be no refunds or reimbursements. Products repaired or replaced under warranty will be shipped to you at no cost.

Repairs and replacements

- If an item is found to be damaged or defective within 7 days of delivery, it will be replaced once returned to us, with return shipping covered by Ride & Drive.
- For items that develop faults after the initial 7 days but are still under warranty, the customer is responsible for return shipping.

Register your product

Registering your purchase below is optional, and it is not a claim. It simply means we already hold your details, which makes any future claim faster to process.